The following are the privacy policy for using Water Note application (the ìTermsî or ìAgreementî), please contact us if you have any questions about it on the following contact details:
Tel: 00966598188828
Water Note Company (Registered with License No. 1010604582) ("Water Note", "we" or "us") operates an electronic platform ("Water Note Application" or "Water Note Application" or "Application") which allows users ("User" or ìYouî) by communicating through the application available on smartphone devices to provide services of fresh water and saltwater tanks, as well as any other services that may be added in the future.
Please read these terms and all policies of Water Note Application carefully before you start using the Application.
Your use of Water Note App means that you agree to be bound by the terms of this Agreement. Water Note also reserves the right to amend or change this privacy policy without any prior notice. Note that the administration of Water Note application will send a notification through the application, the email registered in the application or any other means in the event that any of this privacy policy are modified, and it is your responsibility as a user of the application to register your data correctly and to review the communication channels registered in the application periodically to ensure whether any amendments have been made to the Agreement.
Water Note application provides an electronic platform that aims to connect people who wish to obtain the services of fresh water, salt tanks (ìservice seekersî or ìcustomersî) with people who are willing to provide or provide these services (ìservice providersî or ìdriversî ").
The term "User" in this Agreement refers to each of the Service Applicants, Drivers and any other party using Water Note Application.
An account is created for the user once he/she successfully completes the account creation process/steps through Water Note application and agrees to these terms.
Water Note application provides a platform for communication only. Other than enabling the Service Requester or the Customer to find a Service Provider to provide any of the services referred to in Clause 2.1 above, Water Note assumes no responsibility for any aspect of the interaction between the Service Requester and the Service Provider, including but not limited to description The service rendered, its performance or delivery. There is no obligation by Water Note to any user to assist or participate in any way in any dispute between the applicant and the service provider.
You expressly agree that Water Note assumes no responsibility and makes no warranty as to the accuracy of any information specified by Users (including all Service Providers and Service Requesters), including, without limitation, the ability of Drivers to perform Services or supply Water requested "goods", or the truthfulness or accuracy of any information provided by the applicants for the service or their ability to pay for the services or goods requested.
Once the customer accepts the service offered by the service provider / driver through the application, this is considered as the conclusion of a separate contract between them, under which the service applicant agrees to purchase and the service provider / driver agrees to provide the service applicant with the agreed services or goods (ìService Contractî ).
The terms of the Service Contract include the terms of this Agreement (to the extent they apply to the Service Requester and the Service Provider) and any additional privacy policy agreed between the Service Requester and the Service Provider, including the description and price of the services or goods to be provided. You agree not to enter into any contractual provisions of a service contract that conflict with this Agreement. The terms of this agreement included in the service contract take precedence over any other terms agreed upon between the service applicant and the service provider in the service contract, within the limits of the contradiction between these agreements.
The Service Provider/Driver shall provide the Services or provide the Goods to the Service Requester as specified in the Service Contract, unless the Services, Goods or Transactions are prohibited by law under this Agreement, any user agreement with any third party, or any of our policies.
Once the service provider/driver provides the goods or services requested by the service applicant in accordance with the service contract, the service applicant must pay the agreed amount (in case of cash payment) or allow the amount to be released (in case the payment is by credit card).
Location is the core functionality of the app. If you turn these features on, when you use this app, we will collect information With your permission about your longitude and latitude using methods that include GPS, wireless networks, cell towers. and may save your device's coordinates to offer certain features to you. We collect drivers' precise or approximate location data, including enabling drivers to enable user tracking and safety features, to prevent and detect fraud, and to satisfy legal requirements. Water Note collects this data when Water Note app is running in the foreground (app open and on-screen) or background (app open but not on-screen) of their mobile device.
As a user of Water Note application, you confirm your consent to the collection, use and disclosure of your personal information in accordance with the internal policies followed by the application management and any other policies announced.
For any third party that provides its services through Water Note application, it does so in accordance with its privacy policy. Before accepting any third party service you must review and agree to the terms of service, including their privacy policy.
We may share you Personal Data which we collect about you as described in this privacy policy or as described at the time of collection or sharing,
including as follows:
With Drivers to enable them to provide the Services you request. For example, we share your name and drop-off locations with Drivers.
Uploaded personal images to the application are saved on our server.
By using Water Note App, you represent and warrant each of the following:
Maintain correct and up-to-date data on the application.
You have full capacity and ability to contract, including when you are over the age of eighteen.
Comply with this Agreement and any policies issued by Water Note App.
Comply with all laws and regulations in force in the Kingdom of Saudi Arabia.
You have not previously been blocked from the White application or prevented from using the application.
Not to use any information or data that you may obtain during your use of Water Note App except for its purpose and within the scope of the application only.
That your use of the application is within the legitimate purposes, and refrain from using the application to carry out fraudulent or illegal acts.
You are fully responsible for the actions of your employees/drivers towards other users of the Application. It is also your responsibility to educate your employees/drivers about the privacy policy of use of Water Note App and any future updates to it.
You assume any obligations or responsibilities that arise as a result of your implementation of the services through Water Note application, and you are responsible in the face of customers who use the application for any damages arising to them as a result of any omission or errors that occur because of you, your employees / drivers or any other reason related to the implementation of the service.
Obtain all permits, licenses and other governmental permissions necessary to perform, implement and maintain the Service and maintain its validity.
Maintaining the cleanliness and quality of water in accordance with the standards in force in the Kingdom of Saudi Arabia.
The application shows the minimum and maximum price for each service. The prices shown in the application for each service depend on the required volume and type of service, and the price may vary according to the region, the time of the service request, and the distance of the service provider from the place of service provision.
In the event that service providers / drivers provide any of the services through Water Note application, this will result in charging them a fee for their use of the application, and once you use the application, you acknowledge your obligation to pay the value of these commissions within a maximum period of 30 days from your provision of the service. The method of payment is either by cash deposit in the bank account or by bank transfer.
Water Note application is entitled to a fixed lump sum paid by the service provider/driver, valued at 10 riyals for each service provided.
Water Note application management has the right to modify the value of the fees or the mechanism for calculating them in the future, and you will be notified if this is done.
Water Note application shall not be liable for any damages, losses, or liabilities including but not limited to direct, indirect, special, incidental, or consequential damages, losses or liabilities in connection with the non-obligation of the customer(s) to pay the value of the service to the service provider or the driver and what arises from that, and none of the users has the right to claim any compensation in this regard.
Water Note application shall not be liable to compensate users for any losses or expenses arising from their use of the application or their inability to use the information and services available on the application, or in connection with any failure of performance, error, omission, interruption, disruption, delay in operation or broadcasting or due to Computer viruses or failure of fonts or systems, even if the application management company has been notified by you of the possibility of such damages, losses or expenses.
The Service Provider/Driver agrees and undertakes to indemnify and hold harmless Water Note App from all claims, demands, expenses (including legal fees), damages, penalties, fines, social contributions or taxes from third parties (including customers, regulators, and government authorities) directly related to the Agreement.
The Service Provider/Driver expressly agrees that this Agreement cannot be considered as employees or that Water Note App is an agent for it, but rather that Water Note offers the Service Provider/Driver exclusively a brokerage service in exchange for a commission.
Water Note application administration has the right to terminate the agreement with immediate effect at any time and without notice or prior notice (by stopping your use of the application and the service), in the event that you do any of the following: (a) violate or breach any of the user conditions, (b) if the application administration deems Water Note that you are abusing the Application or the Service. He is not entitled to claim any compensation in the event of this procedure.
Water Note Application Administration may amend this Agreement and/or Policies from time to time. Users will be notified about such modifications to their Water Note account or by e-mail registered with Water Note or any other means chosen by the application administration.
Except as provided in this Agreement, any other policy, or as otherwise notified to you, all revised Terms will become effective immediately from the moment they are notified to you. Each time you use Water Note App in any way after notice to you, you acknowledge any changes to the Agreement (including the policies) and confirm your agreement to be bound by the Agreement as it may contain differences from the previous Agreement.
If you do not agree to any changes to this Agreement (or any of our policies), you must request that you stop your account on Water Note App and stop using Water Note Services.
Water Note application administration has the right to send notifications by e-mail or through the application, or by sending a letter by regular mail to your address registered in Water Note application.
The privacy policy contained in this Agreement and any dispute, claim or controversy that may arise, God forbid, or any violation of the Agreement, termination, implementation, interpretation, validity or use of the Application, shall be governed by the laws and regulations applicable in the Kingdom of Saudi Arabia and shall be interpreted in accordance with them.